You surely know your IQ, but what about your EQ?

 

The Emotional Intelligence Quotient measures your emotional intelligence, a notion invented by the psychologist David Goleman. It is based on the most recent discoveries in psychology and neurobiology.

Goleman, who measured the professional success of students who graduated from Harvard University over several years, considers that our IQ, qualifications and technical skills are certainly important, but it’s our emotional intelligence that makes all the difference.

 

This programme will allow you to discover and explore the role your emotions play in your perception of the world, in your personal relations and your performance at work. It will help you realise that, far from bothering or handicapping you, your emotions can help you – provided you listen, understand and master them.

 

By improving your emotional potential, you considerably reduce your stress and improve your ability to listen and adapt, your flexibility and your ability to change.

 

Learning plan

Analysing and managing our emotions

•Understanding how our emotions work and what role they play in our behaviour

•Positively managing our emotions with effective tools and techniques

Understanding stress and determining your personal level of stress

•Understanding how stress is caused and the role of both positive and negative stress

•Analysing your own personal level of stress and its causes

Mastering emotions in tense situations

•Understand the psychological process of change and the role of emotions in change

•Master your emotions during change and use them positively

•Detect, in situations of interpersonal communication, how judgements and opinions (and emotions associated with them) are formed

•Become aware of your role in conflict scenarios, and learn how to go beyond purely emotional responses