The Outlook 2003 series of courses teaches learners how to use the major components of the Outlook 2003 program: Mail, Calendar, Contacts, Tasks, and Notes. Topics include navigating between Outlook modules and reading, sending, customizing, and organizing e-mail messages. Learners will also find out how to schedule appointments, add and use information about contacts, and create tasks and notes. In addition, the courses will delve into the collaboration, security, and personalization features of Outlook 2003.

• Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
• Audio accompanies each lesson page throughout the course.
• Show Me Hows allow learners to access instructional demonstrations from all courses in the series.
• Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
• Activities allow learners to apply course concepts in an interactive questioning environment.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• A glossary provides a reference for definitions of unfamiliar terms.
• Bookmarking tracks the learner's progress in a course.

Outlook 2003: Managing Messages

Outlook 2003: Contacts and Calendar Entries

Outlook 2003: Tasks, Notes, and Journal Entries

Outlook 2003: Newsgroups and Outlook Web Access

Outlook 2003: Collaboration and Security

Outlook 2003: Personalizing Outlook and Other Tips